1. Shipping Methods
We offer a variety of shipping methods to ensure that your order is delivered safely and in a timely manner. Available shipping options include:
FedEx, UPS, USPS, etc.
International Shipping (applicable to international orders)
2. Shipping Fees
Shipping fees vary depending on the total order amount, the selected shipping method, and the delivery address. The specific cost will be displayed at checkout and must be confirmed by the customer.
3. Processing Time
All orders will be processed and shipped within 1–3 business days after payment confirmation. Processing times may be subject to delays during holidays or promotional periods.
4. Shipping Time
Shipping time depends on the selected shipping method and the destination. Generally:
Domestic Orders: Scheduled for shipment within 2 business days; estimated delivery time is 3–7 business days.
International Orders: Scheduled for shipment within 2 business days; estimated delivery time is 10–14 business days. Actual delivery times may vary depending on the destination and customs processing times.
5. Delivery Confirmation
Once your order has shipped, we will send a confirmation email containing a tracking number and information regarding the shipping carrier. You can use the tracking number to check the real-time status of your order on the carrier’s website.
6. Damage and Loss
We are responsible for ensuring that items remain safe during transit. If you receive items that have been damaged during shipping, or if you do not receive your items within the estimated delivery timeframe, please contact our customer service team immediately. We will assist you in filing a damage claim or arranging for a replacement shipment.
7. Address Information
Please ensure that you provide accurate delivery address information, including the recipient’s name, contact phone number, full street address, and postal code. We cannot be held responsible for any delays or losses resulting from incorrect or incomplete address information.
